Legal
How learner data, communication, and analytics are handled.
This page explains platform data use for enrollments, course access, batch communication, billing, and support workflows.
This policy explains how VittVeda may use personal information to operate accounts, deliver learning, process orders, provide support, and protect the platform.
Data
What information may be collected
The platform may collect learner profile details, purchase records, course progress, batch attendance, communication history, and support requests to deliver the learning experience properly.
- Contact details for account and support use
- Billing data for invoices and compliance
- Learning activity for progress and certificates
Communication
Notifications and support messages
Learners may receive email, WhatsApp, or in-app notifications related to enrollment, classes, recordings, assignments, and account support.
- Enrollment and schedule notifications
- Class reminders and recording alerts
- Support and account recovery communication
Payments and providers
Orders, invoices, and service providers
Payment, email, authentication, video, analytics, and hosting providers may process information needed to perform their services. Payment-card data is handled according to the selected payment provider's systems and terms; do not send payment credentials to support.
- Order, payment status, invoice, tax, and refund records may be retained for operations and legal/accounting obligations.